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J o v i n a C h a g a s

www.jovinachagas.com | jovina.chagas@gmail.com

Game Project Experience

Global Game Jam 2011
January 2011
“Humplings”, Unity Level
  • • Modeled, unwrapped and textured optimized polygon characters in Maya and Photoshop

  • • Managed and monitored the team artists, whom were just met hours before

  • • Developed and maintained the artistic concept in a limited time period of 48 hours

Global Game Jam 2010
January 2010
“My Big Fat Bouncer”, Unity Level

  • • Modeled, unwrapped and textured optimized polygon characters in Maya and Photoshop

  • • Animated characters in Maya for export to the Unity engine

  • • Developed the artistic style and managed the artistic assets schedule to produce two fully textured and rigged characters with four animation cycles each in 48 hours

Education

Saint Mary’s College
Bachelor of Arts, Anthropology
GPA 3.8

The Art Institute of California – San Francisco
Bachelor of Science, Game Art and Design
GPA 3.8

Work Experience

Customer Service Representative
May 2010 – Present
Perfect World Entertainment, Foster City, CA

  • • Investigate incidents reported in support tickets, such as harassment and hacking

  • • Moderate internal forums to keep Customer Service and Quality Assurance informed about game events, policies, potential bugs, new content, and Cash Shop matters

  • • Compile a weekly report for Battle of the Immortals for the Product Manager

  • • Write a training manual for new hires and assist in their training

QA Localization Tester
October 2009 – May 2010
Perfect World Entertainment, Foster City, CA

  • • Localized content for free-to-play MMOs Jade Dynasty, Battle of the Immortals, and Ether Saga Online

  • • Identified and investigated in-game issues, exploits and bugs

  • • Constructed bug reports and filed them into a database system

  • • Performed testing on titles before patches and updates

Skills

Word, Excel, PowerPoint, Photoshop, Flash, After Effects, Maya, light scripting